Return & refunds

Return & refunds

Can I return an item if I’m not satisfied?

Yes! We want you to love your purchase. If for any reason you’re not fully satisfied, you can return your item within 14 days of receiving it

Items must be unworn, unwashed, and in their original condition.
All tags and packaging must be intact.
Sale or clearance items may not be eligible for return.

Simply contact us at contact@luvlya.com with your order number and reason for return. Our customer care team will guide you through the process.

Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.

Once we receive and inspect your return, we will issue a refund to your original payment method within 5–10 business days.

Yes, exchanges are possible if the desired size or color is available. If not, we’ll process a refund.

We sincerely apologize if this happens! Please contact us immediately at contact@luvlya.com with photos, and we’ll send you a replacement or issue a full refund at no extra cost.

Orders can be canceled within 12 hours of purchase. After this, the order may already be processed or shipped.

You’ll get a confirmation email once we’ve received and inspected your return.

Return & refunds

Why shop with Luvlya if returns are possible?

RETURNS

Easy 14-day returns

SUPPORT 24/7

Friendly support team

14 DAYS RETURN

Fast refunds.

Quality

High-quality products you’ll love

Return & refunds

Return & refunds

Example product title
Sale price$19.99 USD
Example product title
Sale price$19.99 USD
Example product title
Sale price$19.99 USD
Example product title
Sale price$19.99 USD
Example product title
Sale price$19.99 USD
Example product title
Sale price$19.99 USD
Example product title
Sale price$19.99 USD
Example product title
Sale price$19.99 USD