FAQs

FAQs

Where do you ship to?

We currently ship across the United States. International shipping will be available soon.

Orders are processed within 1–3 business days. Standard delivery within the US usually takes 5–10 business days.

Yes! Once your order has been shipped, you’ll receive a confirmation email with a tracking link to follow your package.

Yes, we offer free standard shipping.

We accept returns within 14 days of delivery. Items must be unworn, unused, and in their original packaging. To start a return, simply contact our support team.

Yes, you can request an exchange for another size or style (subject to availability).

Each product page includes a detailed size chart. We recommend measuring yourself and comparing your measurements with the chart to ensure the best fit.

We work with trusted suppliers who prioritize quality and ethical standards. Many of our items are made from eco-friendly fabrics and responsibly sourced materials.

Our team is always here to help. Reach out to us at contact@luvlya.com and we’ll respond within 24 hours.

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover, Diners Club) through Shopify Payments.
You can also pay quickly and securely using Apple Pay, Google Pay, and Shop Pay.